Privacy Policy

Overview

Romana Custom Works ("we", "us", "our") respects the privacy of everyone who visits this website or requests our custom printing and branding services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, company name, and project details submitted through our contact and quotation forms.

We also collect limited technical information automatically, including browser type, device information and pages visited, to help us understand how the website is used.

How We Use Your Information

Information you provide is used to respond to enquiries, prepare quotations, coordinate production and delivery, and share updates relevant to an active order.

We do not sell or rent personal information to third parties. Information may be shared with logistics partners solely for the purpose of fulfilling an order.

Design Files & Artwork

Design files uploaded for quotation or production purposes are used only for the associated order and are not shared outside our production team without your consent.

Data Retention

We retain enquiry and order information for as long as necessary to fulfil the purpose it was collected for, and to meet our accounting and legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us at the email address listed on our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated revision date.

Contact Us

If you have questions about this policy, contact us at hello@romanacustomworks.com or visit our Contact page.